Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We automatically collect information using various technologies, including:

• Cookies (small data files stored on your device)
• Web beacons (electronic images that allow us to count visitors and understand usage patterns)
• Log files (record website activity and gather statistics about your browsing habits)
• Local storage (storing data locally on your device)

2.3 Third-Party Sources

We may receive information about you from third parties, including:

• Business partners (such as payment processors and shipping companies)
• Analytics providers (such as Google Analytics)
• Advertising networks
• Social media platforms (when you connect your social media account to our website)

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information, including confirmations and receipts
• Send administrative messages, such as updates to our terms, conditions, and policies
• Respond to your comments, questions, and requests, and provide customer service
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience on our website
• Facilitate contests, sweepstakes, and promotions, and process and deliver entries and rewards

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given us consent to process your personal data for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you
• Legal Obligation: Where processing is necessary for compliance with a legal obligation
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party

5. How We Share Your Information

We may share your personal information with:

• Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service
• Business Partners: Third parties with whom we partner to offer products or services
• Affiliates: Companies that are under common control or ownership with us
• Legal Requirements: When required by applicable law, regulation, legal process, or governmental request
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• With Your Consent: In other ways that we describe when you provide the information or with your consent

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal data, including:

• Encryption of sensitive information
• Secure networks and servers
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal data
• Whether we can achieve those purposes through other means
• The applicable legal requirements

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: The right to request access to your personal data
• Rectification: The right to request correction of inaccurate personal data
• Erasure: The right to request deletion of your personal data
• Restriction: The right to request restriction of processing of your personal data
• Data Portability: The right to receive your personal data in a structured, commonly used format
• Objection: The right to object to processing of your personal data
• Automated Decision-Making: The right not to be subject to automated decision-making, including profiling

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit a website. We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze website usage
• Functionality Cookies: Used to recognize you when you return to our website
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

10. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16. If we learn that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to delete that information as quickly as possible.

If you believe we might have any information from or about a child under 16, please contact us using the information provided in the "Contact Us" section.

11. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as:

• Standard contractual clauses approved by the European Commission
• Binding corporate rules for transfers within our group of companies
• Adequacy decisions by the European Commission

12. Changes to Our Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this privacy policy periodically for any changes. Your continued use of our services after any changes to this privacy policy constitutes your acceptance of the changes.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

14. Complaints

If you have a concern about our privacy practices, including the way we have handled your personal data, you can report it to the relevant supervisory authority.

For residents of the European Union, you have the right to make a complaint at any time to the supervisory authority for data protection issues in your country of residence.